Contact Us

Last updated: 23 October 2026

We're happy to help with questions about TruePayout, your plan, payments, refunds or your data.

Support

• Email: [email protected]
• Phone and WhatsApp: +91 96065 74521
• Hours: 10 am to 6 pm IST, Monday to Friday, except public holidays

We reply to emails within 1 working day.

Payments and refunds

Write to [email protected] with your account email and the Razorpay payment ID or invoice number. Our Fees, Refunds and Cancellation Policy explains the timelines.

Grievances

Grievance Officer: Aloka Kiran, [email protected]. See our Grievance Redressal Policy.

Business details

• Business name: TruePayout
• Udyam (MSME) registration: UDYAM-KR-03-0777667
• Location: Bengaluru (Urban), Karnataka, India (postal address for legal notices on request at [email protected])
• Not registered for GST.