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TruePayout: Know what you're paid.

Service Delivery Policy

Last updated: 23 October 2026

TruePayout is an online software service. Nothing is shipped physically.

How the service is delivered

  • Seller plan: your plan is activated in your TruePayout account as soon as we have confirmed your payment with Razorpay, usually within a minute. You can use it straight away at truepayout.in on any device you sign in on. Your paid month runs for one calendar month from activation.
  • Results: each report you upload is checked in seconds and the result is shown on screen and kept in your account.
  • Invoices: available in your account after each payment.
  • Business & Agency plan and investigation help: delivered as set out in your written quotation.

If something doesn't arrive

If you paid but your plan is not active within 30 minutes, write to [email protected] or +91 96065 74521 with your Razorpay payment ID. We will activate it, or refund you in full if we cannot fix it within 2 working days, as described in our Fees, Refunds and Cancellation Policy.